How does Recycle San Diego’s price match guarantee work?

If you find a lower price for an identical* hard drive destruction service, just show us the lower price when you purchase the hard drive destruction service at Recycle San Diego and we will match the price, or if you provide the lower price to us within 2 days of your Recycle San Diego service we will give you the difference.  The service must be 1) hard drive destruction via shredding or 2) hard drive removal from the case plus shredding.

We will not honor the following:  ads when the actual price for the hard drive shredding service cannot be determined, misprinted ad prices from a competitor, and “going out of business” or “close out” events. We must be able to verify the price with a written quote, a printed email, a webpage capture, or advertisement.  Advertisements presented via smartphone must be displayed on the competitor’s website or app.  We will match buy-one-get- one-free (BOGO) services with a specified price.  We will not honor pricing that is limited to one day or less (e.g. one day deal, 6-hour sale, evening sale).

Which competitors will Recycle San Diego price match?

Recycle San Diego will price match prices for an identical* hard drive destruction service at a competitors’ facility-based shredding location (not mobile truck service pricing, which is excluded from price matching).  Recycle San Diego will price match select competitors’ websites.  The price match offer does not apply to services that are discounted as part of a larger bundle package unless you are purchasing the exact same bundle from Recycle San Diego.

Which hard drive destruction services does Recycle San Diego price match?

The hard drive destruction service must be identical* to the services offered by Recycle San Diego.  The options are 1) hard drive destruction via shredding or 2) hard drive removal from the case plus shredding.

Which hard drive destruction services and services aren’t available for price match?

We don’t price match to competitors’ local special events (e.g. grand opening, anniversary, clearance, timed sales or liquidation sales). We don’t price match typographical errors, gift cards, or merchandise credits.

How do Recycle San Diego coupons and rebates contribute to the Recycle San Diego price?

All coupons and rebates (including Recycle San Diego dollars off, reward redemption codes, gift checks, mail-in rebates, and instant savings) are deducted from the price of the Recycle San Diego service when calculating a price match.

When calculating a price match, we’ll deduct any available Recycle San Diego coupons and/or Recycle San Diego Rebates (rewards, dollars off, instant savings, and mail-in rebates) from the Recycle San Diego price to arrive at a net price. For example, if you purchase a hard drive destruction service from us for $200 and use a $20 rewards plus a $20 instant savings, the net price is $160. If another company’s price is $160 or more, the price match will not be approved as the Recycle San Diego price is equivalent or better. Another example:  If you purchase a hard drive destruction service from us for $159 and you have a coupon for $25 off a $100 order, as well as a $20 mail-in rebate, the net price is $114. If another company’s price is $110, your price match savings would be $4.

What does “proration of coupons” mean?

Proration of coupons means the dollars off coupons (Recycle San Diego coupons, rewards, gift checks) are proportionally deducted from the prices of hard drive destruction services on an order.

What effect will the proration of coupons have on a price match?

The prorated discount from all coupons on the order will be used when calculating Recycle San Diego’s price. The application of coupons can mean a specific purchase won’t qualify for price match. Similarly, a purchase that has a price match discount may no longer be eligible for a coupon if the adjusted order total no longer meets the minimum requirements of the coupon.

Will Recycle San Diego match a competitor’s price for a service where the competitor also offers an instant rebate, mail–in rebate, gift check or gift card, or free or discounted hard drive destruction service?

If a competitor offers a service that comes with an instant rebate, mail–in rebate, gift check/gift card, or similar discounts, we will not take these discounts into account.

Are delivery charges included in the price match?

It will depend on whether your Recycle San Diego service order will receive free or reduced pick up, and whether the competitor’s service order will offer free pick up.

If your Recycle San Diego order will receive free pick up, and the competitor’s order will receive free pick up, we will price match the service without considering pick up charges. If your Recycle San Diego.com order will receive free pick up and the competitor order will not receive free pick up, we will include an appropriate pick up charge in the competitor’s price before calculating the price match.  If your Recycle San Diego.com order does not receive free pick up, and the competitor’s order offers free pick up, we will deduct the Recycle San Diego pick up charge from the competitor’s price, so that the Recycle San Diego hard drive destruction service total is the same as the competitor’s price.

Are quantities limited on price matched services?

We may limit the quantity of the price matched hard drive destruction service, particularly if the other company has set a limit. In addition, we reserve the right to limit hard drive destruction quantities serviced to a customer.

Our price match guarantee is available online and available in PDF upon request when you place an order, or is available by calling 1–858–569–1807. For an onsite price match, please see a manager at the main office at 8248 Ronson Rd. San Diego, CA 92111. This policy is subject to change without notice. Effective as of 9.1.2013.

 

*Identical Hard Drive Destruction service must be in every respect the same to Recycle San Diego’s three P’s of Protection for Hard Drive Destruction.

Three P’s of Protection

1.  Process

  • Onsite scanner records each hard drive’s serial number
  • Onsite onboard computer creates a manifest log of all hard drives recorded (upon request, a videotape of the HDD can be provided)
  • A Certificate of Assured Destruction (COAD) listing the serial numbers of all the destroyed hard drives will be emailed to each customer.  This document satisfies all government and internal reporting requirements for data destruction

2.  Physical Security

Physical security includes a warehouse facility containing a shredding cage, both of which are locked 24 hours a day and are accessible only by authorized employees who have access via electronic key fobs which document all activity.  A closed circuit surveillance system also monitors and records all activities  both inside and outside of the shredding facility.  These records are kept for 90 days.  ALL ACTIVITY IS MONITORED.

3.  Personnel

Only authorized Recycle San Diego employees who have passed thorough background checks that include past employment history verification, a criminal record search, and who undergo ongoing drug screenings perform the actual hard drive destruction.